How people think you ship an AI feature Pick a model → Write the prompt → Build the demo → Eng wires it up → Launch → Read the dashboard → Wait for the next model to fix it How shipping an AI feature actually works Build the demo → The CEO loves it → Sales has already sold it → Real users type like humans: typos, wrong dates → Output reads generic, because it only saw the last message → Add the thread and the CRM → It says "I'll check on that." It never does → Security asks what…