Just spoke to the Head of AI at a huge company. The #1 thing they're struggling with is... what do I do with the AI laggards at our company? Like most companies, they’ve found that a Super Pareto Principle is true within their org. 10% of their employees are responsible for 90% of the uplift in productivity/token usage from software engineering to non-technical knowledge work. They’ve spent a lot of time & resources on AI enablement from LLM foundations to function-specific trainings and…