Press Space to continue
When customer retention deteriorates faster than acquisition can
Press Space to continue
When growth slows at a startup, the obvious immediate move is more marketing. Spend more money, generate more leads, add features for the sales team to push, and so forth. But if the problem is that customers are leaving or abandoning your product for alternative solutions, feeding new users into the pipeline won’t provide a long-term solution. Substack in comments:
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