A major AI customer switched from Anthropic to OpenAI in just days, faster than it took to negotiate the contract. The Information's @LauraBratton5 explains what low switching costs could mean for both companies. “The switching cost is lower, and that's what I hear from every CIO I talk to, is they want flexibility. They don't want to be beholden to one model provider.” “If they make a wrong move, they could risk losing a substantial part of their customer base if there's no brand…