"The enterprise's ability to leverage this depends on its ability to create training data as fast as it can. Not enough people are focused on training data. I need to get into the brains of the people who solve these problems, extract that knowledge, and codify it so I can write my own playbooks and rules. Every new phone call, every new case is a learning opportunity. You have to give the organisational knowledge to some learning system that you have to build." @nikesharora What does no one…