The AI answered a question about mental health benefits and cited the exact HR document it came from. That citation is the entire product. Srini Raghavan demoed Freshworks' Hire to Retire agent live on the episode, running inside Slack. He asks what mental health benefits his insurance policy covers. The answer comes back with the coverage, plus a link to the solution article his HR team wrote. Two things are happening there that get treated as one. The first is retrieval. The agent found…