$CSCO President and Chief Product Officer @jpatel41 says agents are like teenagers with no fear of consequence: "They are supremely intelligent. They have no fear of consequence, and they tend to make poor judgment decisions more frequently than you and I would like them to make." "You have to make sure that you have the ability to constantly monitor just like you would a teenager." "If you start to see drift and you start to see behavioural mismatch to what your expectations are, you have…