You can’t automate what you can’t measure. This means that evals are one of the gates to diffusion of AI in the enterprise. We can test our deterministic processes through software, but most enterprises have no useful way of understanding how their non-deterministic processes are working today. Specifically the work that agents are doing for them. Evals are mission critical for enterprises adopting AI because you have no other way of knowing what’s working, what’s broken, what changed, what…